Privacy Policy

1. Who We Are

Hard Hat Tradie is operated by MMC ORBIT LTD (“Hard Hat Tradie”, “we”, “us” or “our”). For the purposes of UK data protection law, MMC ORBIT LTD is the controller of personal information collected through the Platform.

You can contact us about this policy or your personal information through our Contact page.

2. Scope of This Policy

This policy applies to visitors, candidates, tradespeople, construction staff, employers, contractors, recruitment agencies and other users of our website, accounts, job-board functions and related services. It does not govern third-party websites or services linked from the Platform.

3. Information We Collect

Information you provide

• account details, including your name, email address, telephone number and login information;
• profile and career information, such as trade, occupation, experience, skills, qualifications, tickets, licences, work history, CV, availability, preferred locations and work types;
• employer, recruiter or business details, including company name, role, contact details and job advertisements;
• applications, expressions of interest, messages, enquiries, reports and customer-support correspondence;
• billing, subscription and transaction records. Payment-card details are normally handled by our payment provider rather than stored by us; and
• any other information you choose to submit.

Information collected automatically

• IP address, browser type, device and operating-system information;
• pages viewed, searches, clicks, referring pages, dates, times and approximate location derived from IP address;
• account activity, security logs, errors and diagnostic information; and
• cookie and similar-technology information, subject to your choices.

Information from other sources

We may receive information from employers, recruiters, job-feed or applicant-tracking partners, identity or security providers, payment providers and publicly available professional sources where lawful and relevant to providing the Platform.

4. How and Why We Use Information

Where we rely on legitimate interests, we consider whether those interests are necessary and balanced against your rights. You may object in the circumstances described below.

5. Profiles, Applications and Visibility

Information you place in a public or searchable profile may be visible to employers, recruiters or other users according to the settings and features you choose. If you apply for a vacancy or contact another user, the recipient will receive the information you submit and will normally become an independent controller responsible for its own use of that information.

Do not include information in a profile, CV or message that you do not want relevant recipients to see. You are responsible for ensuring that information about another person is shared lawfully.

6. Who We Share Information With

We may share personal information with:

• employers, recruiters, contractors and other users when you publish a profile, apply, respond or choose to connect;
• hosting, software, analytics, communications, security, customer-support and payment service providers working for us;
• professional advisers, auditors, insurers and prospective purchasers or investors where reasonably necessary and subject to appropriate safeguards;
• law-enforcement bodies, regulators, courts or other authorities where required or permitted by law; and
• another organisation involved in a merger, acquisition, restructuring or transfer of the Platform.

We do not sell personal information.

7. Job Feeds and Third-Party Opportunities

Some vacancies may originate from third-party job feeds, recruitment systems or partner websites. Selecting or applying for such a vacancy may take you to a third-party service. That organisation’s privacy notice will govern information it collects directly from you. We encourage you to review it before submitting personal information.

8. Cookies and Analytics

We use essential cookies and similar technologies to operate accounts, security and core website functions. With consent where required, we may use optional analytics or marketing technologies to understand use of the Platform and improve our services.

You can manage optional cookies through the cookie controls provided on the website and through your browser settings. Blocking essential cookies may prevent parts of the Platform from working correctly.

9. Marketing Communications

We may send service messages needed to operate your account. Where permitted, we may also send information about relevant features, jobs or services. You can unsubscribe from marketing using the link in the message or by contacting us. Unsubscribing from marketing does not stop essential account or service communications.

10. International Transfers

Some service providers may process personal information outside the United Kingdom. Where this happens, we use a lawful transfer mechanism and appropriate safeguards, such as UK adequacy regulations or approved contractual clauses, where required.

11. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing accounts and services, maintaining security, resolving disputes and meeting tax, accounting and legal obligations.

Retention periods vary by record. Account and profile information is generally kept while an account remains active and for a reasonable period afterwards. Transaction records may be retained for the period required by tax and company law. Security logs and support records may be retained for shorter or longer periods depending on risk and legal requirements. We may retain anonymised information that no longer identifies you.

12. Security

We use reasonable technical and organisational measures designed to protect personal information against accidental or unlawful loss, alteration, disclosure or access. No online service is completely secure, and users are responsible for protecting their passwords, devices and account access.

13. Your Data Protection Rights

Depending on the circumstances, you may have the right to:

• be informed about how your information is used;
• request access to your personal information;
• ask us to correct inaccurate or incomplete information;
• ask us to erase information;
• ask us to restrict processing;
• object to processing based on legitimate interests or for direct marketing;
• receive certain information in a portable format; and
• withdraw consent at any time where processing relies on consent.

These rights are not absolute and exemptions may apply. We may need to verify your identity before acting on a request. To exercise a right, use our Contact page.

14. Children and Younger Users

The Platform is not intended for children under 16. Users aged 16 or 17 should use the Platform only with the involvement and permission of a parent or legal guardian. We do not knowingly seek to collect information from children under 16. If you believe a child has provided information, please contact us.

15. Complaints

Please contact us first if you have concerns about how we use your information so we can try to resolve them. You also have the right to complain to the Information Commissioner’s Office, the UK data protection regulator, through ico.org.uk.

16. Changes to This Policy

We may update this Privacy Policy to reflect changes to the Platform, our practices or the law. We will publish the revised policy and update the date above. Where changes are material, we will provide a more prominent notice where appropriate.